These airports, including one on the East Coast, are tied for last place in latest JD Power ratings
Newark Liberty International and Chicago O'Hare International airports have tied for the lowest ranking among "mega airports" in J.D. Power’s latest annual satisfaction study. The report highlights these hubs as having the poorest passenger ratings based on factors such as terminal facilities and the overall travel experience.
Newark and O'Hare Airports shared an embarrassing distinction, being ranked as the worst mega airports in JD Power's annual airport satisfaction ratings.
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