O'Hare ranks last in customer satisfaction survey
Chicago's O'Hare and Midway airports both ranked below average in JD Power's latest annual customer satisfaction survey. O'Hare tied with Newark Liberty International Airport for last place among the nation's 20 largest "mega airports." This ranking marks a new low for O'Hare, which has consistently underperformed in the study over the last several years.
<p>Have O'Hare or Midway Airport seemed relatively shabby recently?</p><p>If you think so, you're not alone.</p><p>Both of Chicago's airports have again been ranked below average in JD Power's annual airport customer satisfaction survey.</p><p>O'Hare tied for last place with Newark Liberty Airport in New Jersey among the nation's 20 largest "mega airports."</p><p>O'Hare has ranked poorly over the last few years, but this is the first time…
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