ElevenLabs’ CEO on margins, IPO timing, and telling customers they’re talking to a bot
The CEO of AI voice company ElevenLabs discussed the company's valuation and the importance of transparency regarding AI-generated customer service interactions.
ElevenLabs powers the AI voice on the other end of a lot of customer service calls, and its CEO told me this week that businesses should probably tell you that — at least until getting a machine is what everyone expects anyway.
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