Can a chatbot fix the government maze? The White House is about to find out
The White House is launching America.gov, a chatbot designed to help citizens navigate government bureaucracy. Experts warn that the tool's potential for hallucinations could create new complications for users.
America.gov is intended to simplify the process of navigating government bureaucracy, but large language models are imperfect and remain prone to hallucinations, which could cause new issues.
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