LIRR rider satisfaction takes a dip after MTA’s fare hike and ticket changes
LIRR rider satisfaction has dropped to 73% following recent fare hikes, the elimination of certain ticket options, and the introduction of new surcharges.
The Long Island Rail Road’s commuter satisfaction is tanking after transit bosses jacked up fares, axed a beloved discount ticket and started slapping riders with surcharges for activating tickets "late.”
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