Letter: Create new destinations to help tourism thrive
A letter to the editor suggests Hawaii should create new tourism destinations rather than limiting access to existing ones. The author proposes following the expansion models used by companies like Costco and L&L Drive-In. The goal is to improve the visitor experience and enhance the state's tourism management strategy.
Regarding the editorial, “Manage tourism for locals’ benefit,” Hawaii should follow the lead of Costco, a national chain doing extremely well here, or L&L Drive-In, a local company that has gone national (“Star-Advertiser, Our View, Sept. 13). Their approach to destination management is simple: open new locations to improve the customer experience. Our state often does the opposite. We call it management, but too often management means limiting access.
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