AI hallucinations are making entitled customers even worse
Restaurant servers report that customers are becoming more difficult due to misinformation provided by AI tools. Diners are relying on AI-generated advice regarding allergies, leading to potential safety risks in dining establishments.
Madison, a server in New York City, greets every table by asking about each diner's allergies. Lately, there have been some close calls. "Sometimes people will tell me they have a shellfish allergy, and I'll come back, and they won't ask me any questions," says Madison, who asked that her last name be withheld to […]
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